Shipping Policy
About Shipping
- Shipping costs are 800 yen nationwide.
- The shipping method is at our discretion and we cannot specify a delivery company.
*Please note that it is not possible to specify a desired delivery date or time.
Delivery time of the product
- Once your order is confirmed, it will be shipped within 5 business days from the date of order (excluding pre-order items). Delivery time is within 7 days from the date of shipment.
- Please note that if the day after your order falls on a Saturday, Sunday, or public holiday, your order will be shipped on the next business day.
- Regarding long holidays and temporary closures such as the New Year holidays, Golden Week, Obon, etc., we will announce them on the top of our website and on social media.
- The arrival date may vary depending on road traffic conditions. Also, delivery to remote islands may take some time.
Free shipping conditions
- The total amount (tax included) is 8,000 yen or more.
Delivery: Sagawa Express or Japan Post
- After normal shipping, Delivery will be within 1 to 5 days .
- If you order more than one item, they may be shipped separately.
- We cannot provide any guarantee in the event of loss, theft, or damage caused by the shipping company.
- Please note that we do not accept cash on delivery.
If you do not receive your item
Regarding long-term absence, refusal to receive, and unknown address
- We do not accept cancellations after shipment or refusals to accept delivery.
- Your package will be stored for a maximum of 2 weeks from the date of shipment.
If you do not collect your package within the storage period, it will be returned to our store.
If the product is returned due to an extended absence, refusal to accept, an unknown address, etc., the order will be canceled and we will charge you shipping fees and handling fees (a flat rate of 500 yen). Thank you for your understanding.
In addition to the above, a separate fee may be charged. (The fee varies depending on the payment method, etc.)